Friday, September 22, 2006

And the conspiracy continues......

...so, yesterday I went to the TIME-WARNER store to trade in my single-tuner DVR for a double-tuner DVR. This change is so that I can tape one show while watching another, just FYI. I come home with the new tuner and plug it all in. It plugs in a little different than the old one so I call the cable company to make sure I have it right. I do.

Now, the way it hooks up, my TV has to be on VIDEO1 in order to watch cable....which means everytime I turn the TV off and back on I have to change the TV to VIDEO1.....I don't like that.

Secondly, I turn it all on and the on-screen guide is BLANK. Everything says TO BE ANNOUNCED and the time on the screen says 12:00m. I think nothing of this and am sure that it just needs some time to update after being hooked up. I wait one hour. Same thing. I call the cable people, again, they ask me to turn it all off and they are going to send a signal, wait 15 minutes. I wait 20 minutes. Same thing. I call again, now they are sending a stronger signal, wait 30 minutes. I wait an hour. Same thing. I leave everything off and go to school. I get home, same thing. I call again. They have me do a 'cold boot up'. Same thing. They talk to a level 2 technician. He asks if it still says 12:00m. I say yes. He says, the box is defective, you'll have to get a new one.

And the conspiracy continues......

Tuesday, September 19, 2006

Cable conspiracy.......

.....I swear if it is not one thing it is another with this new cable company. So, for those of you that don't know.....I did not get DISH Network at my new apartment because my apartment complex charges an additional $300.00 for a deposit if you have a satellite. Which to me is just flat out wrong. First of all, they require you to have like $50,000.00 of renters insurance before you can get it. So, why a deposit ?? If anything happens, that is why I have insurance.....and you can't tell me that a couple of screw holes in the balcony railing requires a $300.00 deposit, come on. Well, I have yet to give in.....but, I am getting close.

So, I have TIME-WARNER cable....which means, I can only have cable in my living room, not my bedroom because there is no cable outlet in there. It also means I have no SoapNet which I'm not happy about. And, then there is yesterday.....yesterday at some early hour, TIME-WARNER decided to change it's cable channel line-up ... so basically what was on channel 15 is now on channel 5, etc. So, everything I had set to record yesterday, recorded something else. Not to mention, all future recordings I had set up were now all jacked-up.

Then, while looking on their website, I see that their DVRs [digital-video records] of which I have one....are supposed to be what they call dual tuners, meaning you can record one show while watching another.....or record two shows at once. Well, guess what, mine isn't !!! So, I call customer service about it and they apologize and really have no explanation as to why I got a single tuner. So, now I either have to wait for 2 weeks for them to come swap it out or I can take mine to one of their centers to swap it out.

Enough already.......feel free to mail me donations to the 'TRACY WANTS DISH NETWORK FUND' to help defray the costs of the $300.00 deposit.