Saturday, November 18, 2006

The Merchant Chronicles

As most of you already know, I work as a tech support/customer service rep for a credit card processing company. Basically, merchants (business owner's) that have credit card machines in their business call me when they have technical issues or customer service related issues. They each have what is called a Merchant ID Number.....it is a unique identifier for them and it is the first thing I ask for when answering a call. Here are some excerpts from real calls.....

Tracy : Can I get the last six digits of your Merchant #?
Merchant : 0594561
- - - - - -
Tracy : Can I get the last six digits of your Merchant #?
Merchant : How many ?
Tracy : The last 6
Merchant : 291000000436519
- - - - - -
Tracy : Can I get the last six digits of your Merchant #?
Merchant : The last 4 ?
Tracy : The last 6
Merchant : 0401001

You gotta love 'em.

Off tonight for a quick turn-around to Abilene to see my niece, Morgan in The Nutcracker. Be back tomorrow night with pictures. Ciao

1 comment:

Digital Fortress said...

LMAO! Yep, I love that selective hearing. ;)